FITT Privacy Statement

FITT USA, Inc. Privacy Statement

Last modified: 25 June 2026

Introduction

This policy describes our practices for collecting, using, maintaining, protecting, and disclosing information FITT USA, Inc. (“Company” or “FITT”) may collect from you or that you may provide when you visit or interact with our website: https://usa.fitt.com/en ( “Website”) and when you purchase and interact with our services or products (collectively, our “Services”).

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and the Company.
When you purchase our products or use our services.
When you leave a review of our products or services.
When you fill out our “Contact Us” form to receive customer service.
When you interact with our advertising and marketing campaigns.
Through trade fairs and trade shows.

This policy does not apply to any external third-party data collection, including by our affiliates and subsidiaries, for applications and advertising or to provide you any content, product, or service that may be accessible through external links on our Website or made available through our Services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing our Services, you agree to this Privacy Statement (the “Policy”) [and our Terms of Use and Cookie Policy incorporated herein by reference]This Policy may change from time to time (see Changes to Our Privacy Statement). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or to us directly. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@fitt.com.

Information We Collect About You and How We Collect It

We may collect personal information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer (“personal information”). In particular, FITT has collected certain categories of personal information from its website visitors, customers, and business contacts within the last twelve (12) months. For purposes of illustration, the chart below provides examples of the personal information that may have been collected by FITT:

Category	Personal Information Collected	Retention Period
Identifiers.	A real name, business contact details, including company, postal address, email address, telephone number, online identifier, Internet Protocol address or other similar identifiers.	Records are retained for 5 years after termination of the business relationship
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, physical characteristics or description, address, telephone number. Some personal information included in this category may overlap with other categories.	Records are retained for 5 years after termination of the business relationship
Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	Records are retained for 5 years after termination of the business relationship
Geolocation data.	Proximity of physical location based on IP address or movements.	Records are retained for 5 years after termination of the business relationship
Professional or employment- related information.	Current or past job history or performance evaluations for job applicants.	Records are retained for 5 years after termination of the employment relationship

We collect this information:

Directly from you when you provide it to us.
Through your use of customer forms hosted on our Website.
Automatically as you navigate through the site. See our “Cookie Policy” for more information.
From third parties, for example, our business partners.

Sensitive Personal Information

We do not collect sensitive personal information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information for the following business and commercial purposes:

To provide our products and services, including to process your orders, process payments, and communicate with you about your orders or requests.
To directly communicate with you about products, services, special offers, promotions, or events that may be of interest to you.
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To administer our customer accounts.
To perform a contract or agreement with you.
For administrative and record keeping information.
To perform research and analysis and develop our products and services.
To provide you with technical or customer support and respond to any complaints or feedback you may have.
To manage our relationships with customers, suppliers, and contractors.
To consider job applicants for current and future employment.
To fulfill any other purpose for which you provide it.
To comply with a legal obligation required under applicable law, a court order, or legal process.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and the use of our Website or Services.
To notify you about changes to our Website, products, or Services we offer or provide.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Unsubscribe from Direct Marketing

If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt-out by utilizing the unsubscribe method in our communication or by sending us an email stating your request to privacy@fitt.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Disclosure of Your Information

Fitt may disclose your personal information to a service provider, contractor, or other third-party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We disclose the information in the chart above to third parties as follows:

With customer service platforms, word processing, and communication applications to provide our Services.
With payment processors and shipping providers to process payments and ship your purchases ordered.
With data analytics, network monitoring services, and incident response service providers to maintain the security and protection of your Personal Information.
With our advisors, lawyers, and consultants to enforce or apply our Terms of Use, Terms of Sale, and other agreements, including for billing and collection purposes.
With governmental and regulatory agencies to comply with a legal obligation to which we are subject.
With law enforcement, government entities, courts, and pursuant to legal process where required by law.
With our HR and recruiting platform partners to process your job application for employment.
With our advertising and marketing partners to bring you targeted and contextual advertising.
With our website analytics and business intelligence providers to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Website or Services, products, and your experience.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not sell or share your personal information that directly identifies you in the chart above including your name, company, postal, address, email address, telephone number, signature, and physical characteristics or descriptions for targeted or contextual advertising.

We use cookies and similar tracking technologies that enable certain advertising networks, social media companies, analytics services, and other third-party businesses to collect and disclose your internet and other networking activity information directly from your browser or device when you visit or interact with our Website or otherwise engage with us online, including:

Details of your visits to our Website, including traffic data, location data, logs, navigation data such as the resources that you access and use on the Website.
Information about your device and internet connection, including your IP address, operating system, and browser type.

In some cases, this information may be tied to your other identifying personal information collected from other sources or that you provide to us. We may upload personal information to certain of these partners for advertising or analytics purposes. Under certain U.S. privacy laws, this disclosure of information collected through cookies and similar tracking technologies on our Website to third party advertising and marketing partners may be considered a “sale” or “sharing” of personal information for cross-context behavior advertising.

We collect this information to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
Target advertise to you based on your browsing history and preferences.

The technologies we use for this browser-level data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept certain non-essential browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will reject non-essential cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our the Website and our marketing e-mails that you receive may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

To opt-out of “selling” or “sharing” of your browser-level personal information, For more information about our Website’s use of cookies and similar technologies, please review our Cookie Policy.

We do not sell or share (for purposes of targeted behavioral advertising) the personal information of consumers we know to be less than 16 years of age. Please contact us at privacy@fitt.com to inform us if you, or your minor child, are under the age of 16.

Your Privacy Rights

Depending on your state of residence, you may have certain rights under applicable state privacy laws. Please note that these rights are not absolute, may vary by state, and may be subject to limitations or exceptions under applicable law. Not all rights described below apply to all individuals, and we will process your request in accordance with the laws that apply to your jurisdiction subject to any lawful verification procedures.

Right to Know / Access / Confirm Processing – You may have the right to confirm whether we process your personal information and to request access to the personal information we maintain about you. Depending on applicable law, you may also have the right to request that we disclose:
- The categories of personal information we have collected about you.
- The categories of sources from which your personal information was collected.
- The business or commercial purposes for collecting or processing your personal information.
- The categories of third parties to whom we disclose personal information.
- The categories of personal information that we sold or shared about you for targeted advertising, and the categories of third parties to whom the personal information was sold or shared, by category of personal information
- The specific pieces of personal information we have collected about you
Right to Data Portability – You may have the right to obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
Right to Delete – You may have the right to request that we delete personal information we have collected from or about you, subject to certain exceptions.
Right to Correct – You may have the right to request that we correct inaccuracies in the personal information we maintain about you, taking into account the nature of the personal information and the purposes of the processing.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising – You may have the right to opt-out of selling, sharing, or processing of your personal information for cross-context behavioral advertising (under CA law) or targeted advertising (under other applicable laws), as those terms are defined under applicable law.
Right to Opt-Out via Preference Signals – Where required by applicable law, we recognize browser-based opt-out signals, such as the Global Privacy Control (GPC), as a valid request to opt out of the sale of personal information and/or processing for targeted advertising, where applicable.
Right to Limit Use and Disclosure of Sensitive Personal Information – Depending on your state of residence, you may have the right to direct us to limit certain uses and disclosure of sensitive personal information and/or provide, withhold, or withdraw consent for the processing of sensitive personal information, where required by applicable law
Right to Withdraw Consent – Where we rely on your consent to process certain personal information (including sensitive personal information), where required and as defined by applicable law, you may have the right to withdraw that consent.
Right to Obtain Information About Third Parties – In some states, you may have the right to obtain a list of specific third parties, or categories of third parties, and in some cases, specific third parties, to whom we have disclosed your personal information.
Right to Appeal – If we decline to take action on your request, you may have the right to appeal our decision in accordance with applicable law. To submit an appeal, you may contact us using the contact information provided below. We will respond to your appeal within the time required by applicable law and inform you of any further rights available to you
Right to Non-Discrimination / Non-Retaliation – You may have the right not to receive discriminatory or retaliatory treatment for exercising your privacy rights. Unless permitted by applicable law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Rights

To opt out of “selling” or “sharing” of your personal information for targeted or contextual advertising, you may:

Toggle cookies “off” targeting cookies in our cookie preference center [https://usa.fitt.com/privacy-policy/cookie-policy/] or enable Global Privacy Control (“GPC”) on your browser; and
Submit a request to us via email privacy@fitt.com requesting to opt-out of the sale of personal information for your data subject to targeted advertising.

To learn more about GPC, please visit http://globalprivacycontrol.org.

You do not need to verify your identity to exercise this opt-out right.

To exercise your other rights as described above or to designate an authorized agent to exercise rights on your behalf, please contact at one of the following options:

Sending us an email at privacy@fitt.com.
Sending us mail at FITT USA INC., 444 North Michigan Ave, Suite 1200 Chicago, IL 60611.

Only you or an authorized agent may make a verifiable consumer request related to your personal information. To designate an authorized agent to make a request on your behalf, please provide us with a power of attorney or other legally binding written document signed by you and identifying your agent. We may also verify the identity of your designated agent. The request may be provided to us via email at privacy@fitt.com or via mail at the address listed above.

The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, usually by sending us an email from the account in our records. We may also ask for your name, e-mail, business contact information to verify your identity.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will use the information you provide to verify your request against the records we maintain. We will not use the information you provide to verify your request for any other purpose. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You may appeal a denial of your request by emailing us at privacy@fitt.com.

Shine the Light Law

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share your personal information to third parties for their direct marketing purposes. If you would like more information in this regard, please send an email to privacy@fitt.com.

Changes to Our Privacy Statement

It is our policy to post any changes we make to our privacy statement on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy statement or our privacy practices, contact us at:

privacy@fitt.com

FITT USA INC., 444 North Michigan Ave, Suite 1200 Chicago, IL 60611