FITT Privacy Statement

FITT USA, Inc. Privacy Statement

Last modified: 13 December 2022

Introduction

This policy describes the types of information FITT USA, Inc. ("Company" or "FITT") may collect from you or that you may provide when you visit the website: https://usa.FITT.com/en (our "Website") or interact with our services or products, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and the Company.
When you purchase our products or use our services.
When you leave a review of our products or services.
When you interact with our advertising and marketing campaigns.
Through trade fairs and trade shows.

It does not apply to information collected by:

Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from our services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, products, or services. By accessing or using this Website, our products, or services, you agree to this privacy statement. This policy may change from time to time (see Changes to Our Privacy Statement). Your continued use of this Website, our products, or services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or to us directly. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@fitt.com.

Information We Collect About You and How We Collect It

We may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer (“personal information”). In particular, FITT has collected certain categories of personal information from its website visitors, customers, and business contacts within the last twelve (12) months. For purposes of illustration, the chart below provides examples of the personal information that may have been collected by FITT:

Category	Examples of Personal Information	Collected	Purpose	Third Party Disclosures	Retention Period

A. Identifiers.	A real name, business contact details, including company, postal address, email address, telephone number, online identifier, Internet Protocol address or other similar identifiers.	YES	(a) Performance of a contract (b) Necessary for our legitimate interests (c) Necessary to comply with a legal obligation	(a) Financial institutions for payment processing; (b) Fulfillment center vendors (e.g., delivery and shipping providers); (c) Marketing service providers; (d) Professional service advisors; (e) FITT’s subsidiaries and affiliates	[E.g., Records are retained for 5 years after termination of the business relationship]
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, physical characteristics or description, address, telephone number. Some personal information included in this category may overlap with other categories.	YES	(a) Performance of a contract (b) Necessary for our legitimate interests (c) Necessary to comply with a legal obligation	(a) Financial institutions for payment processing; (b) Fulfillment center vendors (e.g., delivery and shipping providers); (c) Marketing service providers; (d) Professional service advisors; (e) FITT’s subsidiaries and affiliates	[E.g., Records are retained for 5 years after termination of the business relationship]
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition.	NO	N/A	N/A	N/A
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	NO	N/A	N/A	N/A
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO	N/A	N/A	N/A
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES	(a) Necessary for our legitimate interests (b) Necessary to comply with a legal obligation	(a) Analytics and business intelligence vendors; (b) Information technology service providers; (c) FITT’s subsidiaries and affiliates	[E.g., Records are retained for 5 years after termination of the business relationship]
G. Geolocation data.	Proximity of physical location based on IP address or movements.	YES	(a) Necessary for our legitimate interests (b) Necessary to comply with a legal obligation	(a) Analytics and business intelligence vendors; (b) FITT’s subsidiaries and affiliates	[E.g., Records are retained for 5 years after termination of the business relationship]
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO	N/A	N/A	N/A
I. Professional or employment-related information.	Current or past job history or performance evaluations for job applicants.	YES	(a) Necessary for our legitimate interests; (b) Necessary to comply with a legal obligation	(a) Human resource support services; (b) FITT’s subsidiaries and affiliates	[E.g., Records are retained for 5 years after termination of the employment relationship]
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades and, transcripts.	NO	N/A	N/A	N/A
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO	N/A	N/A	N/A
L. Sensitive Personal Information	Personal information that reveals a consumer's: Government ID; account log-in, financial accounts information in combination with any required access credentials; precise geolocation; racial or ethnic origin; and other sensitive data.	NO	N/A	N/A	N/A

We collect this information:

Directly from you when you provide it to us.
Through your use of customer forms we host on our Website.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies , web beacons, and other tracking technologies.
From third parties, for example, our business partners.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To provide our products and services, including to process your orders, process payments, and communicate with you about your orders or requests.
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To administer our customer accounts.
For administrative and record keeping information.
To perform research and analysis, and develop our products and services.
To provide you with technical or customer support, and respond to any complaints or feedback you may have.
To manage our relationships with customers, suppliers, and contractors.
To consider job applicants for current and future employment.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website, products, or services we offer or provide.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may use the information we have collected from you to enable us to directly communicate with you about products, services, special offers, promotions, or events that may be of interest to you. If you do not wish to receive these communications, please let us know by utilizing the opt-out/unsubscribe options in our communications or by contacting us directly using the contact information below.

Disclosure of Your Information

FITT may disclose your personal information to a third party for a business purpose, as noted in the chart above. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use, Terms of Sale, and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Sales and “Sharing” of Personal Information

In the preceding twelve (12) months, FITT has not sold personal information.

In the preceding twelve (12) months, FITT has not shared your personal information for targeted or cross-contextual behavioral advertising.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt-out by utilizing the unsubscribe method in our communication or by sending us an email stating your request to privacy@fitt.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Accessing and Correcting Your Information

You may have specific rights regarding your personal information, including under the California Consumer Privacy Act (CCPA) or other data protection laws. This section describes the rights you may have and explains how to exercise those rights. It also provides you with information about your right to appeal if we deny your request.

Access to Specific Information and Data Portability Rights

You may have the right to request that FITT disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Rights), we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we disclosed your personal information for a business purpose, identification of the personal information categories that each category of recipient obtained.

Deletion Request Rights

You may have the right to request that FITT delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. If an exception applies, we will advise you of the applicable exception and the reason for denying your request.

Correction Request Rights

You may have the right to request that FITT correct any inaccurate personal information we may hold about you. Once we receive and confirm your verifiable consumer request (see Exercising Rights), we will use commercially reasonable efforts to correct inaccurate personal information, taking into the account the nature of the personal information and the purpose for our processing.

Exercising Rights

To exercise your rights as described above or to designate an authorized agent to exercise rights on your behalf, please contact at one of the following options:

Sending us an email at privacy@fitt.com.
Sending us mail at FITT USA INC., 444 North Michigan Ave, Suite 1200 Chicago, IL 60611.

Only you or an authorized agent may make a verifiable consumer request related to your personal information. To designate an authorized agent to make a request on your behalf, please download this document or provide us with a power of attorney or other legally binding written document signed by you and identifying your agent. We may also verify the identity of your designated agent. The request may be provided to us via email at privacy@fitt.com or via mail at the address listed above.

The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, usually by sending us an email from the account in our records. We may also ask for your name, e-mail, business contact information to verify your identity.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will use the information you provide to verify your request against the records we maintain. We will not use the information you provide to verify your request for any other purpose. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You may appeal a denial of your request by emailing us at privacy@fitt.com.

Personal Information Opt-Out and Opt-In Rights

We do not sell or share (for purposes of targeted behavioral advertising) the personal information of consumers.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share your personal information to third parties for their direct marketing purposes. If you would like more information in this regard, please send an email to privacy@fitt.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Statement

It is our policy to post any changes we make to our privacy statement on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy statement or our privacy practices, contact us at:

privacy@fitt.com

FITT USA INC., 444 North Michigan Ave, Suite 1200 Chicago, IL 60611